Terms of Service


Welcome to ProSignz.com! These Terms of Service govern your use of our website and services. By accessing or purchasing from ProSignz.com, you agree to abide by these terms. If you do not agree, please do not use our website.

1. Use of Our Website

By using ProSignz.com, you confirm that:

  • You are at least 18 years old or have parental/guardian consent.
  • You will not use our website for any illegal or unauthorized purposes.
  • You will provide accurate and up-to-date information when required.

2. Products & Orders

2.1 Product Descriptions

We strive to provide accurate descriptions and images of our neon signs, acrylic signs, lightbox signs, and metal backlit signs. However, slight variations in color and design may occur due to the nature of handcrafted products.

2.2 Pricing & Payments

  • All prices are listed in [currency] and are subject to change without notice.
  • Payments are processed securely via [payment methods]. We do not store your payment details.

2.3 Order Processing & Shipping

  • Orders are processed within [X] business days and shipped via [Shipping Carrier].
  • Shipping times vary based on your location. We are not responsible for delays caused by the carrier.

2.4 Cancellations & Refunds

  • Custom Orders: Once a custom sign is in production, it cannot be canceled or refunded.
  • Returns: We accept returns for defective or incorrect items within [X] days of delivery. The item must be in its original condition.
  • Refunds: If approved, refunds will be processed to the original payment method.

3. Intellectual Property

All content on ProSignz.com, including images, logos, and designs, is the property of ProSignz. You may not use, reproduce, or distribute our content without written permission.

4. Limitation of Liability

We are not responsible for:

  • Any damages resulting from improper installation or misuse of our products.
  • Third-party delays, shipping issues, or force majeure events (e.g., natural disasters, strikes).
  • Losses resulting from website downtime, security breaches, or technical issues.

5. Warranty Disclaimer

Our products come with a [X]-month warranty against manufacturing defects. This does not cover damages due to misuse, accidents, or modifications.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, privacy policies, or services.

7. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page, and continued use of our website means you accept the updated terms.