Welcome to Prosignz.com! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our site or placing an order, you agree to these Terms in full.
1. Overview
Prosignz.com is owned and operated by Scaled Craftings. These Terms apply to all visitors, users, and customers of the site. If you do not agree to these Terms, please do not use our website.
2. Products and Services
We offer custom and ready-made signage, including but not limited to:
- Neon Signs
- Acrylic Signs
- Metal Backlit Signs
- Wall Art & Décor
Custom products are made based on user inputs (e.g., text, size, color, font) and may not be eligible for return or exchange.
3. Orders & Payments
- All prices are listed in [your currency, e.g., USD].
- Orders are confirmed once payment is successfully processed.
- We reserve the right to refuse or cancel any order at our sole discretion.
- Payment gateways we use are secure and encrypted.
4. Shipping & Delivery
- Estimated delivery times are provided during checkout.
- Delays due to customs, holidays, or courier issues are not our responsibility.
- You are responsible for providing the correct shipping address. We are not liable for lost items due to incorrect or incomplete addresses.
5. Returns & Refunds
- Custom products are non-refundable unless defective or damaged upon arrival.
- If you receive a damaged product, notify us within 48 hours with images and order details.
- Refunds, if approved, are processed within 5–10 business days.
(For complete details, please refer to our [Refund Policy] if available.)
6. User Responsibilities
By using our site, you agree:
- Not to misuse our services or website.
- Not to submit false information during checkout.
- Not to upload or provide content that is obscene, offensive, or violates third-party rights.
- Not to engage in fraudulent or abusive behavior.
7. Intellectual Property
All content on Prosignz.com — including images, text, logos, product designs, and code — is the intellectual property of Prosignz.com or its licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, Prosignz.com shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data or profits
- Delays or service interruptions beyond our control
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site constitutes acceptance of the revised Terms.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.
11. Contact Information
If you have any questions about these Terms, feel free to reach us:
📧 Email: support@prosignz.com